I just thought I would let you know my experience with Amazon. This is the book cover I bought for my Samsung Galaxy tablet. I mentioned earlier that one corner does not hold tight and I have to be very careful my tablet does not fall out. I decided to e-mail Amazon about the problem. I got a response in just a couple of hours. I didn't really expect them to do anything about it. I just wanted them to know that for $40.00 I did not think this was a very good product. Anyway, they gave me two choices. I could mail it back and get a full refund or I could keep it and they would refund half the price of the product and refund the shipping. I chose to keep the product. I filled out the box and told them it was still usable and that I just have to be very careful. I said I would keep checking covers and maybe find one more suitable in the future. This morning I got an e-mail that said my refund would show up on my credit card in three to five days.
I am very impressed with Amazon. I shop a lot there, mainly digital books for my Kindle.
That's really nice. I'm glad they treated you well.
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